Privacy Policy

Last updated: 19 February 2026

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Arise International is committed to protecting your personal data and respecting your privacy. This policy explains what personal information we collect, why we use it, how we share it, and your rights under UK data protection law.

1. Who We Are

Arise International is a registered charity in England and Wales (Charity No. 1209972). For privacy queries, contact us at hello@ariseint.org.

2. Personal Data We Collect

We may collect:

  • Identity and contact data (name, email address, phone number, postal address).
  • Donation and transaction data (amount, date, method, gift aid status where applicable).
  • Communications data (messages you send us, support requests, event enquiries).
  • Technical data (IP address, browser/device data, website usage data, cookies).
  • Volunteer/supporter data (availability, preferences, event participation details).

3. How We Collect Data

  • Directly from you (forms, donations, email, social channels, event signups).
  • Automatically via cookies and similar technologies when you use our website.
  • From trusted third-party providers (eg donation/payment processors) where relevant.

4. Why We Use Your Data (Purposes)

  • To process donations and maintain financial records.
  • To communicate with supporters, donors, volunteers, and beneficiaries.
  • To deliver our charitable activities and related administration.
  • To improve our website, services, safeguarding, and operational security.
  • To comply with legal and regulatory obligations (including charity and tax obligations).
  • To send updates and fundraising communications where lawfully permitted.

5. Lawful Bases We Rely On

Under UK GDPR, we process personal data using one or more of these lawful bases:

  • Consent: for certain marketing communications and optional cookies.
  • Contract: where processing is necessary to provide a service you requested.
  • Legal obligation: to meet legal, tax, accounting, and regulatory duties.
  • Legitimate interests: to operate and improve our charity responsibly and effectively.

6. Data Sharing

We may share data with:

  • Payment and donation processing providers.
  • Technology and hosting providers supporting our website and operations.
  • Professional advisers (eg legal, audit, compliance) where necessary.
  • Regulators, authorities, or law enforcement where legally required.

We require service providers to process personal data securely and only for agreed purposes.

7. International Transfers

Some suppliers may process data outside the UK. Where this happens, we take reasonable steps to ensure appropriate safeguards are in place, such as approved contractual measures.

8. Data Retention

We retain personal data only for as long as necessary for the purposes set out in this policy, including legal, accounting, safeguarding, and regulatory requirements.

9. Your Rights

You may have the right to:

  • Access your personal data.
  • Request correction of inaccurate data.
  • Request erasure in certain circumstances.
  • Restrict or object to certain processing.
  • Withdraw consent where we rely on consent.
  • Request data portability where applicable.

To exercise rights, contact hello@ariseint.org. You also have the right to complain to the UK Information Commissioner's Office (ICO).

10. Cookies

We may use cookies and similar technologies to operate the website, understand usage, and improve performance. Where required, we ask for consent before setting non-essential cookies.

11. Security

We use appropriate technical and organisational measures intended to protect personal data from unauthorised access, alteration, disclosure, or destruction.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated revision date.